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Telephone Etiquette Skills Assessment Test Overview

Telephone Etiquette test can be used by recruiters to assess candidate's telephone etiquette skills before investing time in further interviews. This Telephone Etiquette skills test assesses candidate's awareness of telephone etiquettes required at workplace and when communicating with clients, vendors and other stakeholders. Designed by etiquette experts, this Telephone Etiquette test has been developed to assess skills of candidates keeping in mind industry standards and typical company requirements.

Telephone Etiquette Skills Assessment Test Topics

  • Call Management
  • Conversation Etiquette
  • Initiating or Ending Calls
  • Voicemails
  • Miscellaneous

Telephone Etiquette Skills Assessment Test Details

This Telephone Etiquette test enables companies to identify high potential candidates with required telephone etiquette skills by assessing them for job readiness.

# of Questions Available: 40+

Test Duration: Can be chosen between 15-60 minutes

  • Our assessment engine automatically selects questions from our high quality question database
  • You can also upload your own questions, preview and edit them online
  • You can customize test settings like test duration, number of questions, test validity period etc.
  • You can use our Custom Test feature to combine questions from multiple subjects
  • Our proctoring feature terminates the test if the candidate moves away from Test window multiple times