Per our current policy, cancellations and refunds are not allowed but because your credits never expire, you can use them anytime you want.
Don't be concerned if you purchased credits that you don't need to utilize immediately because they will stay available in your account and you can use them whenever you need. Simple?
Any changes to our refund and cancellation policy will be posted here and on other appropriate pages of the website. If you have any suggestions or questions do let us know through Contact Us page